Alberta Milk values the trust of those visiting our website or engaging with us online, specifically public and dairy producers/members, and recognizes that maintaining this trust requires that we respect and safeguard the security of users’ personal information, as well as consider choices for its intended use, and practice transparency and accountability in how we treat users’ information.

Public Users

You will need to provide certain personalized information to us when using the Alberta Milk website, to make inquiries through the Ask A Dairy Farmer feature, receive updates, sign up for newsletters, participate in contests, to register for programs and order materials. We may collect personalized information such as your name, email address and mailing address.

How Public Users’ Information May Be Used

As you use the Alberta Milk website, other information may be collected through the use of technologies common among websites and online environments. This includes access time and navigational data that will allow us to evaluate how the website is used. Alberta Milk uses your personal information to enable you to leave comments, to enhance your use of the website and support the general website operation. Your personal information will not be used, disclosed or retained for purposes other than those for which it was collected, except with your permission or as permitted by law. This type of information is reviewed on an aggregate – not a personal – basis. We only collect an individual’s personal information when it is voluntarily provided and we do not sell, trade, rent, or disclose personal information to any organization for any purpose. Contest participants may be asked for testimonials and for permission to use these testimonials on the website and in MilkingTimes, or other Alberta Milk publications.

Dairy Producers and Members

The members’ only website is for dairy producers and requires a unique login for each individual. Each individuals’ financial information is stored in a secure portion of the site, which can only be accessed via the member’s unique login. The storage and security of this information is handled with high sensitivity and attention to security.

How Producers’ and Members’ Information May Be Used

In addition to storing financial and operational data, the information dairy producers provide to Alberta Milk is for the purpose of informing producers about current events and activities. By requesting information, you are giving Alberta Milk permission to contact you by way of the information you provide.

The members’ only website is analyzed on a personal basis. This includes access time and navigational data to allow us to analyze how the site is being used. This data is analyzed by a limited number of employees, for purposes that relate to their role at Alberta Milk.

Alberta Milk is committed to protecting the security and integrity of information collected in this website. If you have any questions about this website, or would like to be removed from our database, please contact our Privacy Officer by email, phone, fax or mail.

Privacy Officer, Alberta Milk

1303 – 91 Street SW

Edmonton, Alberta T6X 1H1

Phone: 780-577-3305

Toll-free: 1-877-361-1231

Fax: 780-455-2196